5 Stars all the way
Beautiful and great quality.
Fit perfect. I don’t like it too tight I got a M and it fit perfect and tucked it in a little bit .
Original jersey shirt I love it so much thank you so much…..
Service 5 ⭐️
Communication 5⭐️
Shipping policy
BSC Store USA - Official Shipping Policy
1. Order Processing and Timelines
- Processing Time: Standard orders are typically processed and shipped within 1 business day.
- Pre-Sale Items: Processing times for pre-sale items vary depending on the official release date. These dates are clearly indicated on the product page at the time of purchase.
- Cancellations for Pre-Sale Items: If you no longer wish to wait for your pre-sale item, you may request to cancel your order at any time before it ships. We will gladly issue a full refund of the collected amount. Please note that upon cancellation, your item will no longer be reserved and will immediately become available for another customer to purchase. To avoid unnecessary disputes or chargebacks, please simply contact us directly if you need to cancel your pre-order.
2. Shipping Destinations and Carriers
We proudly ship worldwide to all locations where our shipping partners (USPS, UPS, FedEx, and DHL) offer service, spanning North America, South America, Europe, Asia, Africa, and Oceania.
- Address Restrictions: If our carriers cannot service your specific address, our system will notify you at checkout.
3. Shipping Rates and Estimated Delivery
Shipping costs are automatically calculated at checkout based on the destination and the service speed you select.
- Domestic (United States): 1 to 4 business days.
- International: 3 to 12 business days (depending on the service selected).
- Free Shipping: We offer free standard shipping on orders over $300 within the United States.
4. Tracking and Order Visibility
Tracking numbers are provided for all orders. Once your item is packed and a shipping label is generated, you will immediately receive your tracking information via email or text message.
5. Successful Delivery and Merchant Liability (Please Read Carefully)
Our responsibility as a merchant concludes the moment the shipping carrier successfully delivers the package to the address provided at checkout. BSC Store USA is not liable for lost or stolen packages once the carrier provides Proof of Delivery (such as a delivery photo, signature, or GPS tracking confirmation).
To ensure clarity, a package is considered successfully delivered when left in any of the following locations:
- Standard Residences: Front doors, porches, side doors, or designated safe spaces.
- Multi-Family Homes: If an address includes a specific unit or apartment number, but the carrier safely leaves the package at the main front door or shared entrance of the building, this is considered a successful delivery.
- Apartment Complexes: Packages left with a concierge, at a reception desk, in a secured mailroom, or inside a designated parcel locker system are considered successfully delivered.
We do not provide refunds or replacements for "porch piracy" or packages stolen after a documented delivery.
6. Customer Responsibility for Secure Delivery
It is the customer’s responsibility to ensure that the shipping address provided is a secure location. If you are concerned about the security of your delivery area, we strongly recommend requesting a package hold.
- How to Request a Secure Pickup: If you have placed an order and wish to redirect it to a secure carrier location (e.g., FedEx Office or local access point), contact us immediately before the order is processed.
- Address Accuracy: Please verify your shipping address at checkout. BSC Store USA is not responsible for packages delivered to an incorrect address provided by the customer, nor are we responsible for return shipping costs for undeliverable addresses.
7. Lost or Damaged in Transit (Before Delivery)
If your package is lost or arrives damaged while still in the custody of the carrier (prior to a delivery scan), we will gladly initiate a claim on your behalf.
- Reporting Limit: You must report transit damage or lost in-transit packages to us within 7 days of the last tracking update.
- Documentation: Please note that carriers require specific documentation (such as clear photos of the damaged item and packaging) to process these claims.
8. International Orders (Customs and Duties)
Customs duties and taxes are typically calculated and charged at checkout when possible. However, if these charges are not applied during checkout, the customer is fully responsible for paying any applicable import duties, taxes, or fees directly to their local customs authorities or the shipping carrier.
- Refused Packages: If an international package is refused by the customer due to unpaid customs duties, any return shipping fees or carrier abandonment charges will be deducted from the customer's refund.
9. Local Pickup (Milford, CT)
We offer local pickup for customers who prefer this option, by appointment only, at our location: 500 Bic Drive Suite 204, Milford, CT, 06461.
- As we do not operate a physical storefront, all pickups must be coordinated in advance. Please contact our customer service team to schedule your appointment.
10. Contact Us
Should you have any additional questions, need to redirect a package, or require assistance, please don't hesitate to reach out. Please clearly state your order number in your message.
- Phone / Text: +1 203-898-4739
- WhatsApp: Message us directly via the WhatsApp link on our website.
- Email: info@bscstoreusa.com